Privacy Policy

1. Introduction

Hybrid Angel Energy ("we", "us", "our") respects your privacy and is dedicated to protecting your personal data. This Privacy Policy explains how we handle your personal information when you visit our website, use our services, or interact with us. It also outlines your privacy rights and how the law safeguards you.

Please read this policy carefully. By using our website or services, you confirm you have read and understood this policy. If you do not agree, please refrain from using our site.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you. We have grouped the data as follows:

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms, subscribing to services, or corresponding with us.
• Automated technologies: As you interact with our site, we automatically collect Technical Data about your equipment and browsing actions. This is done via cookies and similar technologies.
• Third parties: We may receive personal data about you from analytics providers (like Google), advertising networks, and payment processors.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use it in the following circumstances:

1. To register you as a new customer (performance of contract).
2. To process and deliver your orders including managing payments (performance of contract).
3. To manage our relationship with you (notifying about changes, asking for feedback).
4. To improve our website, products, and services (necessary for our legitimate interests).
5. To administer and protect our business and site (including troubleshooting, data analysis).

4.1 Marketing and Communications

We strive to provide you with choices regarding certain personal data uses, particularly around marketing. You will receive marketing communications from us if you have requested information from us or used our services and you have not opted out. You can opt out at any time via the unsubscribe link or by contacting us.

5. Data Sharing & Disclosure

We may share your personal data with trusted third parties for legitimate purposes:

• Service providers acting as processors who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors who provide consultancy.
• Regulators and authorities who require reporting of processing activities.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) for processing. Whenever we do, we ensure a similar degree of protection is afforded by implementing appropriate safeguards such as standard contractual clauses approved by the European Commission.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal data to those employees who have a business need to know. They will only process it on our instructions and are subject to a duty of confidentiality.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, and applicable legal requirements.

9. Your Legal Rights

You have the right to:

• Request access to your personal data (commonly known as a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data where there is no good reason for us continuing to process it.
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing of your personal data.
• Request transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details below. No fee is required unless your request is clearly unfounded. We may need to verify your identity for security.

10. Cookies & Tracking

Our website uses cookies to distinguish you from other users, enhance your experience, and analyze site traffic. You can set your browser to refuse all or some browser cookies. However, some parts of our site may become inaccessible. For detailed information, see our Cookie Policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via:

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Where changes are significant, we may also notify you directly. We encourage you to review this policy periodically.